- Location
- Ontario, Canada
Skids are not getting delivered today. I got a call a few days ago from UPS talking about I need a broker or I have to clear the item myself.. never ordered anything this heavy that had to be delivered by freight so I have no idea what to do, the person said they were going to send me an email but I never got it. Called UPS on Saturday, after getting transferred like 4 times I finally got someone who could help me, they said at first it was just missing some paperwork or whatever but customs let it slide & that I do not need to do anything at all and the skids will be here today. Checked tracking today and now its held up awaiting something, called in and it turns out I do need to find a broker. I need to wait until tomorrow for someone to even call me back and tell me what I need to do. The skids have been down here (hour away) since Friday night and I have a feeling this is going to be a pretty long process still..